Negotiation and Conflict Resolution faq

star-rating
4
learnersLearners: 1,673
instructor Instructor: / instructor-icon
duration Duration: duration-icon

ADVERTISEMENT

Course Feature Course Overview Course Provider Discussion and Reviews
Go to class

Course Feature

costCost:

Free

providerProvider:

Open2Study

certificateCertificate:

No Information

languageLanguage:

English

start dateStart Date:

18th Nov, 2018

Course Overview

❗The content presented here is sourced directly from Open2Study platform. For comprehensive course details, including enrollment information, simply click on the 'Go to class' link on our website.

Updated in [May 19th, 2023]

This course provides an introduction to negotiation and conflict resolution from both an academic and practical perspective. Learners will gain an understanding of cognitive heuristics, negotiation strategies, phases of negotiation, common workplace scenarios, explanations for the origins of human conflict, a framework for analysing and resolving conflict, and communication skills. Upon completion, learners will be able to apply the skills and strategies to their own lives. Potential career paths include procurement, sales, social work, commercial or community mediation, and general management.

[Applications]

Suggestions for the Application of this Course


Completing this course can help individuals develop the skills and knowledge necessary to apply negotiation and conflict resolution in their everyday lives. After completing the course, individuals can apply the skills and strategies they have learned to common workplace scenarios, as well as to their personal lives. Additionally, individuals can use the knowledge they have gained to pursue careers in procurement, sales, social work, commercial or community mediation, and general management.

[Career Paths]
1. Procurement: Procurement is the process of obtaining goods and services from external sources. It involves researching, negotiating, and managing contracts with suppliers. As a procurement professional, you will need to have strong negotiation and conflict resolution skills to ensure that the best deals are made for your organization. The demand for procurement professionals is increasing as organizations look to reduce costs and increase efficiency.

2. Sales: Sales professionals need to be able to negotiate and resolve conflicts in order to close deals. They must be able to identify customer needs, understand the customer’s perspective, and be able to effectively communicate their solutions. As technology advances, sales professionals must be able to use digital tools to reach customers and close deals.

3. Social Work: Social workers are responsible for helping individuals and families in need. They must be able to identify and resolve conflicts between individuals and families, as well as between individuals and organizations. Social workers must also be able to negotiate with organizations to ensure that their clients receive the best possible services.

4. Commercial or Community Mediation: Mediators are responsible for helping parties resolve disputes without going to court. They must be able to identify the issues, understand the perspectives of both parties, and be able to negotiate a resolution that is acceptable to both parties. As the demand for mediation services increases, the need for skilled mediators is also increasing.

[Education Paths]
1. Bachelor of Arts in Negotiation and Conflict Resolution: This degree program provides students with a comprehensive understanding of the principles and practices of negotiation and conflict resolution. Students learn how to analyze and resolve conflicts in a variety of contexts, including business, government, and international relations. The program also covers topics such as communication, problem-solving, and decision-making. Developing trends in this field include the use of technology to facilitate negotiations, the use of artificial intelligence to analyze negotiations, and the use of data-driven decision-making.

2. Master of Science in Negotiation and Conflict Resolution: This degree program provides students with advanced knowledge and skills in the field of negotiation and conflict resolution. Students learn how to analyze and resolve conflicts in a variety of contexts, including business, government, and international relations. The program also covers topics such as communication, problem-solving, and decision-making. Developing trends in this field include the use of technology to facilitate negotiations, the use of artificial intelligence to analyze negotiations, and the use of data-driven decision-making.

3. Doctor of Philosophy in Negotiation and Conflict Resolution: This degree program provides students with an in-depth understanding of the principles and practices of negotiation and conflict resolution. Students learn how to analyze and resolve conflicts in a variety of contexts, including business, government, and international relations. The program also covers topics such as communication, problem-solving, and decision-making. Developing trends in this field include the use of technology to facilitate negotiations, the use of artificial intelligence to analyze negotiations, and the use of data-driven decision-making.

4. Master of Business Administration in Negotiation and Conflict Resolution: This degree program provides students with a comprehensive understanding of the principles and practices of negotiation and conflict resolution. Students learn how to analyze and resolve conflicts in a variety of contexts, including business, government, and international relations. The program also covers topics such as communication, problem-solving, and decision-making. Developing trends in this field include the use of technology to facilitate negotiations, the use of artificial intelligence to analyze negotiations, and the use of data-driven decision-making.

Course Provider

Provider Open2Study's Stats at AZClass

Discussion and Reviews

0.0   (Based on 0 reviews)

Start your review of Negotiation and Conflict Resolution

faq FAQ for Negotiation Courses

Q1: What negotiation skills will I learn in this course?

This course provides an introduction to negotiation and conflict resolution from both an academic perspective and also from a practical or ‘skills’ based perspective. You will learn to recognize cognitive heuristics that lead to poor negotiation decisions, identify a range of negotiation strategies and the consequences of only using a single strategy across different contexts, label different phases of a negotiation and learn what to do in each phase, understand how the skills and strategies can be applied to common workplace scenarios, explore different explanations for the origins of human conflict, understand a general framework for analysing and resolving conflict, describe a set of common communication skills and how they apply, and bridge the gap between ‘knowing’ and ‘doing’ so that you can put the skills into practice in your own life.

Q2: How can I use the skills I learn in this course?

The skills you learn in this course can be applied to a variety of careers, such as procurement, sales, social work, commercial or community mediation, and general management. You will also receive some practical tips – negotiation ‘do’s and don’ts’, so you can continue to build on your skills in negotiation and conflict resolution after the course is complete.

Q3: How do I contact your customer support team for more information?

If you have questions about the course content or need help, you can contact us through "Contact Us" at the bottom of the page.

Q4: Can I take this course for free?

Yes, this is a free course offered by Open2Study, please click the "go to class" button to access more details.

Q5: How many people have enrolled in this course?

So far, a total of 1673 people have participated in this course. The duration of this course is hour(s). Please arrange it according to your own time.

Q6: How Do I Enroll in This Course?

Click the"Go to class" button, then you will arrive at the course detail page.
Watch the video preview to understand the course content.
(Please note that the following steps should be performed on Open2Study's official site.)
Find the course description and syllabus for detailed information.
Explore teacher profiles and student reviews.
Add your desired course to your cart.
If you don't have an account yet, sign up while in the cart, and you can start the course immediately.
Once in the cart, select the course you want and click "Enroll."
Open2Study may offer a Personal Plan subscription option as well. If the course is part of a subscription, you'll find the option to enroll in the subscription on the course landing page.
If you're looking for additional Negotiation courses and certifications, our extensive collection at azclass.net will help you.

close

To provide you with the best possible user experience, we use cookies. By clicking 'accept', you consent to the use of cookies in accordance with our Privacy Policy.