Operations Management: Management of Quality

Course Overview

Skills and Knowledge:
By taking this course on Management of Quality, participants will acquire knowledge and skills related to quality management principles, techniques, and tools. They will learn how to set quality performance metrics, measure the performance of products, services, and processes, and use the transformation model and Lean Six Sigma to implement a quality management strategy. Additionally, participants will gain an understanding of the vital role of suppliers, organization leaders, and customers in any quality initiative, and how to prepare for excellence, monitor quality, and continuously improve in order to become a quality leader.
Professional Growth:
This course on Management of Quality provides a comprehensive overview of quality management principles, techniques, and tools that can be applied in service or manufacturing organizations. It covers topics such as setting quality performance metrics, measuring performance, and implementing a quality management strategy. By taking this course, professionals can gain a better understanding of how to deliver quality to customers and how to continuously improve their organization's quality standards. This course can help professionals develop the skills and knowledge necessary to become a quality leader in their organization, which can lead to professional growth.
Further Education:
Yes, this course is suitable for preparing further education. It covers many quality management principles, techniques, and tools that can be applied in service or manufacturing organizations. It also provides an overview of the transformation model and Lean Six Sigma, which are important tools for implementing a quality management strategy. Additionally, the course emphasizes the importance of understanding and being committed to the organization's quality management strategy. All of these topics are essential for further education in the field of operations management.