Cognitive Psychology: Employee and Customer Behaviour faq

star-rating
5
learnersLearners: 278
instructor Instructor: / instructor-icon
duration Duration: 2.00 duration-icon

This three-week course will explore the psychological factors that influence behaviour, such as the subconscious and emotions, to help you better understand customer needs and motivations. You'll learn about priming, the SALIENT checklist, anchoring, and behaviour change, and be able to apply these concepts to your organisation. This course is ideal for team managers and those wanting to develop their knowledge of cognitive psychology.

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Course Feature Course Overview Course Provider Discussion and Reviews
Go to class

Course Feature

costCost:

Free

providerProvider:

Futurelearn

certificateCertificate:

Paid Certification

languageLanguage:

English

start dateStart Date:

Self paced

Course Overview

❗The content presented here is sourced directly from Futurelearn platform. For comprehensive course details, including enrollment information, simply click on the 'Go to class' link on our website.

Updated in [May 25th, 2023]

What skills and knowledge will you acquire during this course?
This course will help participants acquire knowledge and skills related to cognitive psychology and its influence on employee and customer behaviour. Participants will explore the role of the subconscious and emotions in decision-making, as well as strategies for capturing the attention of customers. They will learn to identify a prime and distinguish it from an influence that people are consciously aware of, and use a wide range of primes using the SALIENT checklist. Additionally, participants will assess what affects behaviour change and debate the relationship between rational behaviour and emotions. By the end of the course, participants will be able to identify key ways to change behaviour and critically evaluate whether it is right to do so.

How does this course contribute to professional growth?
This course contributes to professional growth by providing an in-depth exploration of the psychological factors that influence behaviour. It covers topics such as priming, the SALIENT checklist, anchoring, and how to assess what affects behaviour change. Through this course, participants will gain a better understanding of customer needs and motivations, as well as the ability to identify key ways to change behaviour and critically evaluate whether it is right to do so. This knowledge can be applied to their organisation, empowering them to attract the customers they want and meet their needs completely.

Is this course suitable for preparing further education?
This course provides a list of related courses that feature related subject matter and share the same overall learning outcomes.

Course Provider

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faq FAQ for Cognitive Psychology Courses

Q1: What is the purpose of this course?

The purpose of this course is to explore the psychological factors that influence behaviour and to help you understand how to capture the attention of your customers. You will learn about priming as an influencing tactic, the SALIENT checklist, anchoring, and how to assess what affects behaviour change.

Q2: Does the course offer certificates upon completion?

Yes, this course offers a free certificate. AZ Class have already checked the course certification options for you. Access the class for more details.

Q3: How do I contact your customer support team for more information?

If you have questions about the course content or need help, you can contact us through "Contact Us" at the bottom of the page.

Q4: Can I take this course for free?

Yes, this is a free course offered by Futurelearn, please click the "go to class" button to access more details.

Q5: How many people have enrolled in this course?

So far, a total of 278 people have participated in this course. The duration of this course is 2.00 hour(s). Please arrange it according to your own time.

Q6: How Do I Enroll in This Course?

Click the"Go to class" button, then you will arrive at the course detail page.
Watch the video preview to understand the course content.
(Please note that the following steps should be performed on Futurelearn's official site.)
Find the course description and syllabus for detailed information.
Explore teacher profiles and student reviews.
Add your desired course to your cart.
If you don't have an account yet, sign up while in the cart, and you can start the course immediately.
Once in the cart, select the course you want and click "Enroll."
Futurelearn may offer a Personal Plan subscription option as well. If the course is part of a subscription, you'll find the option to enroll in the subscription on the course landing page.
If you're looking for additional Cognitive Psychology courses and certifications, our extensive collection at azclass.net will help you.

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