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Free Online Conflict Resolution Courses and Certifications 2024

Conflict Resolution is a key component of Personal Development. It is a skill that can be learned and developed through knowledge and practice. Online courses can provide the necessary tools to help individuals understand the dynamics of conflict and how to effectively resolve it. With the right guidance, individuals can learn how to manage and resolve conflicts in a constructive and positive way.

Popular Courses

Introduction to Conflict Management
Introduction to Conflict Management
This course introduces the fundamentals of conflict management, including its primary characteristics, sources, and consequences. You will learn core concepts and tools to better understand conflict and the various strategies to manage it efficiently. Through online learning and skill training, you will gain the knowledge and skills to become more efficient in both your private and professional life.
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Conflict Resolution
Conflict Resolution
This course focuses on Conflict Resolution, a skill that is essential for success in any field. It covers topics such as understanding the causes of conflict, developing strategies to resolve it, and learning how to handle it in a mature and sensible manner. Through online learning and skill training, students will gain the knowledge and tools to effectively manage and resolve conflicts.
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Mediation and Conflict Resolution
Mediation and Conflict Resolution
This course will teach you the fundamentals of mediation and conflict resolution. You will learn how to choose and lead a mediation process, gain a deeper understanding of workplace and international conflict resolution, and acquire the skills to identify typical challenges and difficulties that mediators face. Through video lectures, interactive questions, case studies, practice and graded quizzes, you will be able to define what a mediation is, list different types of mediation, choose the adequate strategies, and identify the do’s and don’ts in mediation.
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Managing conflict and polarization in the workplace and beyond
Managing conflict and polarization in the workplace and beyond
This course, delivered by Jesus College in the University of Cambridge, will help you understand and manage conflict and polarization in the workplace and beyond. Drawing on expertise from renowned speakers in business, behavioral science, and politics, you will learn about the triggers of division that activate our ‘groupish’ instincts, and how they can lead to problematic polarization. You will gain the skills to bridge divides when they occur, and understand your role in this phenomenon. With this course, you will be able to master your own behavior and guide others to find common ground.
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Conflict Management: Mediation
Conflict Management: Mediation
This course will provide you with the skills and knowledge to effectively manage conflicts through mediation. You will learn the basics of mediation, emotional regulation strategies, and communication techniques to help de-escalate conflicts. Through online learning, you will gain the skills to become a successful mediator and help others resolve their conflicts.
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MGPE-008 Gandhian Approach to Peace and Conflict Resolution
MGPE-008 Gandhian Approach to Peace and Conflict Resolution
This course provides students with an interdisciplinary perspective on the Gandhian approach to peace and conflict resolution. It covers topics such as economic, social, political, environmental, and development-related issues, as well as peace-building in conflict and post-conflict societies. It also provides learners with the opportunity to pursue higher studies in the area of theoretical and applied Gandhian Studies, Peace, Conflict Management, and Social Regeneration.
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Conflict Management Project
Conflict Management Project
This project provides students with the opportunity to apply their knowledge of conflict management, resolution, and intercultural communication to a real-world situation. Through the creation of a conflict management portfolio, students will explore the roles of participants, incompatible goals, power imbalances, and communication skills needed to effectively manage the conflict.
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Conflict Transformation
Conflict Transformation
This course provides an introduction to conflict transformation, a process that seeks to create positive change from conflict. It covers the differences between conflict resolution, management, and prevention, and explores various tools and methods for engaging conflict in a constructive manner.
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Conflict Resolution Skills
Conflict Resolution Skills
This course teaches participants how to effectively resolve conflicts and create positive outcomes. It covers topics such as listening, verbal and non-verbal communication, and conflict management plans. Participants will gain the skills to develop and practice conflict resolution techniques.
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Conflict and stress management
Conflict and stress management
This course explores the fundamentals of organisational culture, business communication, conflict resolution, and stress management. It provides an in-depth look at how to understand and manage conflicts in the workplace, as well as strategies for reducing stress.
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Intercultural Communication and Conflict Resolution
Intercultural Communication and Conflict Resolution
Intercultural Communication and Conflict Resolution is a rapidly growing field, as global transactions become more frequent and technology facilitates communication between people of different cultures. This course will explore the complexities of intercultural communication, including stereotypes, generalizations, communication styles, strategies, and orientations.
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United Nations and Conflict Resolution
United Nations and Conflict Resolution
This course explores the United Nations' role in conflict resolution, from its formation to its most recent involvements in the former Yugoslavia, Afghanistan, Libya, and the Middle East. It examines the evolution of UN principles and policies in post-Soviet space.
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Conflict Resolution Types of Conflict Causes of Conflict Great Learning
Conflict Resolution Types of Conflict Causes of Conflict Great Learning
Conflict resolution is an important skill to have in order to maintain healthy relationships. It involves understanding the types of conflict, identifying the causes, and learning strategies to resolve them. Conflict can arise from miscommunication, misunderstandings, different values or interests, and personality clashes. Knowing how to effectively manage these conflicts can help to create and maintain positive relationships.
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Conflict Management for Team Leaders
Conflict Management for Team Leaders
Explore the essentials of Conflict Management for Team Leaders
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Conflict Resolution in Schools
Conflict Resolution in Schools
Discover the fundamentals of Conflict Resolution in Schools
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Resolving Work Conflict as a Team
Resolving Work Conflict as a Team
Explore the essentials of Resolving Work Conflict as a Team
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Frequently Asked Questions and Answers

Q1: What advantages do conflict resolution courses offer?

Conflict resolution courses can be beneficial for anyone looking to improve their communication and negotiation skills. People who are naturally empathetic, patient, and have a knack for problem-solving are best suited for roles in conflict resolution. These courses can help individuals develop the necessary skills to effectively listen to both sides of a conflict, understand the underlying issues, and create a plan that is likely to yield beneficial resolutions.

Q2: Which topics are covered in conflict resolution training?

Conflict resolution training covers a variety of topics, including looking at the conditions that produced the conflict, clarifying the interests of all parties involved, identifying conflict spirals and other structural changes or patterns, developing strategies for managing emotions, and building collaborative problem-solving skills. Pruitt and Kim (2004) categorize skill development into five domains: communication, problem-solving, decision-making, negotiation, and mediation. Through these topics, participants learn how to effectively manage and resolve conflicts.

Q3: What are the 4 C's of conflict resolution?

When it comes to managing conflict remotely, the four C's that matter are Commitment, Communication, Conflict Resolution, and Camaraderie in a framework developed by attorney, mediator, negotiator, and conflict resolution expert Damali Peterman.

Q4: What Conflict Resolution courses can I find on AZ Class?

On this page, we have collected free or certified 37 Conflict Resolution online courses from various platforms. The list currently only displays up to 50 items. If you have other needs, please contact us.

Q5: Can I learn Conflict Resolution for free?

Yes, If you don’t know Conflict Resolution, we recommend that you try free online courses, some of which offer certification (please refer to the latest list on the webpage as the standard). Wish you a good online learning experience!

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